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CMD Customer Relations Assistant Recruitment 2026 – Apply Online for 40 Vacancies

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The Centre for Management Development has officially released a new recruitment notification for the post of Customer Relations Assistant (CRA) on a contract basis. This recruitment is being conducted to provide manpower support services for the centralized call centre of a Public Sector Undertaking under the Government of Kerala.

Candidates who possess an Engineering Diploma or B.Tech qualification and have experience in customer care or call centre services can now apply online through the official CMD Kerala website.


Overview of the Recruitment

Organization  -  Centre for Management Development (CMD Kerala)
Post Name  -  Customer Relations Assistant
Number of Vacancies   - 40
Job Type -   Contract Basis
Contract Duration   - 1 Year
Job Location   - Thiruvananthapuram
Salary   - Rs. 1,010 per shift (8-hour shift)
Application Mode  -  Online
Online Application Starts -   16 May 2026
Last Date to Apply   - 23 May 2026 (5:00 PM)


Educational Qualification
Applicants should possess any one of the following qualifications:

  • Engineering Diploma in any discipline
  • B.Tech in any discipline

Candidates must also have a minimum of six months of post-qualification experience in Customer Care Services or Call Centre operations.

Age Limit

  • The maximum age limit is 45 years as on 01 May 2026.


Salary Details
Selected candidates will receive:

  • Rs. 1,010 per shift
  • Shift duration: 8 hours


Important Instructions for Applicants


Candidates must carefully upload the required documents while submitting the online application.

  • Photograph Upload
  • Recent passport-size photograph
  • JPG format only
  • File size below 200 KB
  • Signature Upload
  • Signature should be made on white paper
  • JPG format only
  • File size below 50 KB
  • Initials or capital letter signatures are not allowed


Selection Process

The selection process may include:

  • Application screening
  • Written test
  • Skill test / proficiency test
  • Group discussion
  • Interview


CMD Kerala reserves the right to decide the selection procedure depending on the requirements.

Important Points to Remember

  • Only Indian citizens can apply
  • Candidates residing in Thiruvananthapuram will be considered
  • Incomplete applications will be rejected
  • Educational qualification certificates must be uploaded properly
  • Applicants must provide a valid email ID and mobile number
  • Experience certificates should clearly mention duties and duration


How to Apply

Interested and eligible candidates can apply online through the official CMD Kerala website before the last date.

Important Dates

  • Application Start Date: 16 May 2026
  • Last Date to Apply: 23 May 2026 (5 PM)


Candidates are advised to read the official notification carefully before applying online.

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